Workforce Management Specialist

Wolt - English(3 months ago)

HybridFull TimeJunior$69,546 - $92,165 (estimated)Operations

About this role

The Workforce Management Specialist supports Wolt’s customer service operations by maintaining workforce processes and enabling accurate scheduling across multiple countries. The role partners with planning and intraday teams and contributes to forecasting, compliance, and continuous improvement efforts. It is positioned in a fast-paced, international environment with opportunities to learn and grow.

View Original Listing

Required Skills

Scheduling
Time Off
Metrics Tracking
Tool Implementation
International Coordination
Change Management
Process Improvement
Forecasting
Workforce Tools
Excel

+6 more

About Wolt - English

wolt.com

Wolt is a Finnish‑founded on‑demand delivery platform that connects customers with local restaurants, grocery stores and retailers, promising fast deliveries (typically around 30 minutes) via its mobile app. It operates across many countries—primarily in Europe and nearby markets—running a logistics network of couriers and merchant partnerships to handle ordering, payment and last‑mile delivery. Known for a user‑friendly app and wide local selection, Wolt joined the DoorDash family after acquisition while continuing to focus on local convenience and merchant support.