Renewal Specialist
15Five(3 days ago)
About this role
The Renewal Specialist at 15Five manages a high-volume portfolio of accounts, focusing on retention and renewal execution. They utilize AI-enabled insights and automation to proactively identify risks, negotiate, and ensure ongoing customer success. The role emphasizes stakeholder engagement and strategic decision-making to maintain a stable revenue base.
Required Skills
- Negotiation
- Customer Engagement
- AI Tools
- Account Management
- Renewal Strategy
- CRM
- Data Analysis
- Stakeholder Management
- Automation
- Risk Management
About 15Five
15five.com15Five is a continuous performance management platform designed to create effective managers, highly engaged employees, and top-performing organizations. It provides tools for regular check-ins, manager coaching, feedback and recognition, goal-setting (including OKRs), 1:1s and performance reviews to support ongoing development and alignment. Built for managers and HR teams, 15Five includes engagement surveys and analytics to surface trends, improve retention, and boost productivity. Companies use it to replace annual reviews with a continuous, people-first performance process.
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