RRN00016474 - Service Desk Associate

Accenture Federal Services(22 days ago)

Bengaluru, IndiaOnsiteFull TimeJunior$0 - $0IT Service Desk

About this role

A Level 1 Technical Support role at Accenture involves assisting clients with IT-related issues via voice, email, chat, and remote desktop tools. The job demands excellent communication skills and a focus on customer service, supporting a variety of hardware and software solutions. It is a rotational shift position based in Bengaluru, catering to a 24/7 support environment.

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Required Skills

Service Desk Management
Incident Management
ITSM Tools
Microsoft 365
Active Directory
Hardware Troubleshooting
Remote Support
Customer Service
Communication Skills
Troubleshooting

About Accenture Federal Services

accenture.com

Accenture is a global professional services firm that helps organizations transform through strategy, consulting, technology and operations. It combines deep industry expertise with advanced capabilities in cloud, AI, security and digital services to design, build and run scalable solutions. Accenture works with clients across industries to prioritize business strategy, technology readiness and organizational readiness to accelerate value. The company is known for its large global delivery network and partnerships with major technology providers to support end-to-end change from strategy to implementation.

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