Sales Quality Assurance Coordinator
Intermex Wire Transfer(12 days ago)
About this role
The role involves monitoring and evaluating sales interactions to ensure quality, identifying trends, coaching the sales team, and helping them improve while maintaining integrity. It emphasizes process improvement and communication within a high-volume sales environment.
Required Skills
- Auditing
- Data Analysis
- CRM
- Call Monitoring
- Coaching
- Quality Assurance
- Sales Performance
- Process Improvement
- Bilingual
- Communication
About Intermex Wire Transfer
intermexonline.comIntermex (International Money Express) is a remittance company that helps customers send money safely and securely to Latin America and the Caribbean. It offers online and in-person transfers with multiple payout options such as cash pickup, bank deposits and mobile wallets through a broad agent network and digital portal. Intermex emphasizes ease of use with tools like an online calculator, competitive pricing and fast delivery. The company focuses on serving immigrant communities with multilingual customer support and accessible payment options.
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