Section Manager - Regional Customer Contact Center
Nissan Motor(2 months ago)
About this role
The Section Manager for the Regional Customer Contact Center at NISSAN oversees a team of outsourced agents to ensure a seamless customer experience for NISSAN and INFINITI customers. The role focuses on managing complaints, improving operations, and training agents while collaborating with various departments to enhance service quality.
Required Skills
- Customer Service
- Team Management
- CRM
- Report Generation
- Call Center Operations
Qualifications
- Automotive Background
- CRM Background
- Leadership Experience
- Arabic Speaker
About Nissan Motor
nissan-global.comNissan Motor Corporation Global Website: Visit the site for information about Nissan, sustainability, IR, and innovation. This site also provides various Nissan initiatives, including design, safety, quality, and community engagement.
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