Customer.io
The Senior Account Manager will own a portfolio of mid-market and enterprise accounts, driving renewals, expansion, and churn mitigation while building multi‑threaded relationships across organizations. The role collaborates closely with Customer Success, Sales, Legal, and Finance to ensure account health and revenue growth.
Headquarters
Portland, Oregon, United States
Company Size
201-500 employees
Founded
2012
Customer.io is a data-driven customer engagement platform that helps teams design and automate personalized customer journeys across email, SMS, push, in-app and other channels. It centralizes first‑party event and profile data to power segmentation, behavior-driven workflows, content creation, A/B testing and analytics. Targeted at product, growth and marketing teams, Customer.io emphasizes privacy, deliverability and developer-friendly APIs and integrations to orchestrate lifecycle and transactional messaging.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Customer.io.
61% above the average for this role
How Top SaaS Companies Drive 2-3x Better Campaign Performance Through Multi-Channel Personalization with Customer.io
Feb 7, 2025