Senior Client Partner
Kraken (1 month ago)
About this role
The Client Partner – Major Accounts leads strategic relationships with Kraken’s largest utility and energy clients, acting as a senior partner to C-level stakeholders. The role focuses on ensuring clients realize full value from Kraken’s technology and operating model while managing major escalations and driving commercial growth. It sits at the intersection of technology, business transformation, and sustainability. Based in New York, this position plays a key role in supporting large-scale digital and cultural change within client organizations.
Required Skills
- Account Management
- Client Leadership
- Stakeholder Management
- Value Realization
- Escalation Management
- Commercial Management
- Revenue Growth
- Consultative Selling
- Change Management
- Digital Transformation
+8 more
About Kraken
kraken.techKraken is a cloud‑native operating system for utility companies that centralizes customer experience, asset optimization, and field workforce management. Built to integrate smart meter and grid data, Kraken provides modular APIs, workflow orchestration, analytics and ML tools to automate billing, outage handling, dispatching and asset maintenance. Developed within the Octopus Energy Group, it’s designed to help utilities reduce operating costs, improve reliability and deliver faster, more personalised customer service. Utilities license Kraken to replace legacy stacks and accelerate digital transformation across customer, network and field operations.