Senior Client Services Care specialist
Western Alliance Bank(2 months ago)
About this role
A Senior Client Services Care Specialist at Western Alliance Bank provides high-level, professional banking support by handling complex telephone and email inquiries from internal and external stakeholders. The role focuses on accurate client communication, researching and documenting issues, and escalating unresolved matters to mitigate risk while working in a fast-paced team environment.
Required Skills
- Customer Service
- Phone Support
- Email Support
- Multitasking
- Documentation
- Escalation
- Problem Solving
- Treasury Management
- Compliance
- Training
Qualifications
- High School Diploma
About Western Alliance Bank
westernalliancebancorporation.comWestern Alliance Bank offers a wide range of commercial and business banking solutions including loans, lines of credit, and more. Get in touch with us today.
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