Senior Client Solutions Engineer
Omnea(22 days ago)
About this role
The Senior Client Solutions Engineer at Omnea will be the pivotal technical resource in their New York office, responsible for resolving complex customer challenges and establishing technical standards in support of enterprise clients. This role requires collaboration with Product and Engineering teams to enhance product insights from customer interactions and create scalable solutions, while also serving as a key liaison between customers and internal teams. With a focus on high-stakes customer issues and integration of Omnea’s AI-driven procurement platform, the engineer will drive efforts in documentation, training, and process development to ensure exceptional service delivery and customer experience.
Required Skills
- Customer Engineering
- Technical Authority
- Complex Problem-Solving
- Customer Engagement
- Technical Triage
- Issue Resolution
- Product Collaboration
- Architecture Expertise
- Documentation
- Knowledge Repository
+7 more
About Omnea
www.omnea.coOmnea is an innovative platform that revolutionizes procurement orchestration through AI-native technology. It offers tools for intelligent intake management, supplier approval workflows, and automated purchase order creation, enhancing visibility and efficiency throughout the supply chain. Companies use Omnea to centralize their procurement processes, reduce costs, and maintain compliance across all purchasing activities. With features designed to handle supplier management and risk assessment, Omnea enables organizations to make informed decisions and streamline their operations effectively.