Client Solutions Engineer

Omnea

2 months ago

4.8 on Glassdoor

New York, NY

Hybrid

Full Time

Junior

2 applicants

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About this role

A Client Solutions Engineer at Omnea serves as the essential link between the Product and Customer teams, ensuring the alignment of Omnea’s AI-native procurement platform with customer needs. This role involves addressing complex technical configurations, troubleshooting integration challenges, and facilitating customer implementations for major tech companies like Spotify and McAfee. Additionally, the engineer will contribute insights to the product roadmap, manage customer support inquiries, and lead internal process improvements to enhance service delivery. With a focus on technical aptitude and excellent communication, this position is pivotal in shaping customer experiences and driving product evolution.

Skills

Qualifications

2–5 years of experience in a performance-driven environmentStrong technical foundation: studied Engineering, Applied Physics/Maths, or completed a technical apprenticeshipSome level of coding knowledge

About Omnea

www.omnea.co

Omnea is an innovative platform that revolutionizes procurement orchestration through AI-native technology. It offers tools for intelligent intake management, supplier approval workflows, and automated purchase order creation, enhancing visibility and efficiency throughout the supply chain. Companies use Omnea to centralize their procurement processes, reduce costs, and maintain compliance across all purchasing activities. With features designed to handle supplier management and risk assessment, Omnea enables organizations to make informed decisions and streamline their operations effectively.