Senior Customer Onboarding Manager
Fivetran (22 days ago)
About this role
Fivetran is seeking a Senior Customer Onboarding Manager to guide new customers through a structured onboarding program that drives early success with its data pipeline platform. The role partners closely with internal stakeholders such as Solution Architects to ensure a seamless implementation experience and accelerate customers toward committed spending. The position is based in Oakland, CA or Denver, CO with a hybrid schedule.
Required Skills
- Customer Onboarding
- Project Management
- Stakeholder Management
- Escalation Management
- Customer Success
- Technical Aptitude
- Data Integration
- ETL Tools
- Upsell Strategy
- Process Improvement
+5 more
About Fivetran
fivetran.comFivetran is an automated data movement platform that centralizes data from applications, databases, and event streams into cloud data warehouses and lakes. It provides fully managed connectors that continuously extract, load, and adapt to schema changes, with built-in reliability, security, and integrations with transformation tools like dbt. Designed for analytics and data engineering teams, Fivetran minimizes pipeline maintenance so organizations can focus on analysis rather than infrastructure. Customers use it to accelerate time-to-insight across destinations such as Snowflake, BigQuery, Redshift, and Databricks.
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