Senior Customer Success Manager, Enterprise

Greenhouse(1 month ago)

RemoteFull TimeSenior$99,900 - $114,000Customer Success

About this role

The Senior Enterprise Customer Success Manager at Greenhouse is a senior customer-facing role within the Customer Success organization, representing the company to large enterprise clients and supporting their use of Greenhouse’s talent acquisition platform. The position contributes to customer retention, growth, and the company’s mission to improve hiring practices. It is based at a remote-first company that emphasizes collaboration, inclusivity, and continuous learning.

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Required Skills

Customer Success
Account Management
Strategic Advisory
Relationship Building
Stakeholder Management
Data Analysis
Thought Leadership
Project Management
Cross-Functional
Account Expansion

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About Greenhouse

greenhouse.com

Greenhouse is an applicant tracking system and hiring platform that helps companies source, evaluate, and hire talent through structured workflows and data-driven recruiting. The platform combines core ATS functionality with interview kits, scorecards, pipeline management, onboarding, reporting, and built‑in AI tools to streamline sourcing and talent management. Greenhouse offers a broad integrations marketplace and analytics to support diversity, compliance, and hiring optimization. Companies of all sizes use it for more consistent, measurable hiring processes and extensible integrations with HR and recruiting tools.