Senior Customer Success Manager
OneTrust(1 month ago)
About this role
Senior Customer Success Manager at OneTrust is a strategic-facing role within the Customer Experience team focused on supporting enterprise customers and fostering long-term partnerships. The position supports customers in deriving maximum value from the OneTrust platform while collaborating with internal teams across the company. The role is based in Chicago and supports enterprise/strategic accounts.
Required Skills
- Relationship Management
- Stakeholder Engagement
- Product Expertise
- Communication Skills
- Escalation Management
- Roadmap Alignment
- Customer Advocacy
- Industry Knowledge
- Business Reviews
- Adoption Metrics
+8 more
Qualifications
- BA/BS in Relevant Subject
About OneTrust
onetrust.comOneTrust is a platform for responsible data and AI use that helps organizations manage privacy, consent, AI governance, third‑party risk, and regulatory compliance. It connects data and risk teams with tools to automate governance, consent management, risk assessments, and compliance workflows. Companies use OneTrust to reduce legal and operational risk, build trust with customers, and accelerate innovation across global privacy and AI frameworks. Founded in 2016, OneTrust is headquartered in Atlanta.
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