Ping Identity

Senior Customer Success Manager

Ping Identity(1 month ago)

HybridFull TimeSenior$104,000 - $112,500Customer Success
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About this role

A Senior Customer Success Manager at Ping Identity partners with mid-to-high tier and strategic enterprise customers to ensure value realization from Ping’s cloud identity platform. The role represents the company to executive stakeholders and contributes to customer-focused strategy, best practices, and program development. It operates within a collaborative, global organization supporting enterprise account health, retention, and satisfaction.

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Required Skills

  • Account Management
  • Success Planning
  • Executive Reviews
  • Adoption Optimization
  • Internal Advocacy
  • Mentorship
  • Data Analysis
  • IAM
  • Cloud Solutions
  • Stakeholder Engagement

+6 more

Ping Identity

About Ping Identity

pingidentity.com

Ping Identity is an identity security company that provides enterprise-grade identity and access management to protect users and every digital interaction. Its platform offers single sign-on, multi‑factor and adaptive authentication, access management, federation and API security, and customer/workforce identity solutions (e.g., PingOne, PingFederate, PingID). Ping emphasizes frictionless user experiences, risk‑based access controls, and interoperability across cloud, on‑premises, and hybrid environments to support modernization and digital transformation. Organizations choose Ping for its standards-based, scalable identity platform and broad integrations.

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