Senior Customer Success Manager
Northbeam
About this role
A Senior Customer Success Manager at Northbeam partners with enterprise eCommerce customers to ensure they realize value from the company’s marketing intelligence platform and to support retention. Northbeam is a remote-friendly SaaS company with offices in San Francisco and Los Angeles; this role is hybrid and based out of the Los Angeles office.
Skills
Qualifications
About Northbeam
northbeam.ioNorthbeam is a marketing intelligence platform that helps performance marketers drive profitable growth by combining multi-touch attribution and media mix modeling powered by machine learning. It consolidates data across channels to attribute conversions, model media effectiveness, and forecast ROI so teams can optimize spend and creative. Northbeam surfaces actionable insights—channel ROAS, cohort LTV, and incrementality—to support data-driven budgeting and campaign optimization. Companies use it to measure true marketing impact, reduce wasted ad spend, and scale profitable customer acquisition.
Recent company news
Business WireNorthbeam Launches Industry-First Attribution Model That Connects Ad Views and Clicks Across Platforms to Real Revenue
Oct 7, 2025
The SaaS NewsNorthbeam Raises $15 Million in Series A
Aug 17, 2022
AxiosExclusive: Northbeam's new model shows value of video views
Oct 7, 2025
Business InsiderE-commerce data startup Northbeam just raised $15 million as sellers look for an edge in the fierce fight for customers
Aug 16, 2022
ADWEEKDisillusioned DTC Brands Reject Walled Garden Measurement
Jun 3, 2024
About Northbeam
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Northbeam.
Salary
$100k – $130k
per year