Senior Customer Success Manager
Northbeam(18 days ago)
About this role
A Senior Customer Success Manager at Northbeam partners with enterprise eCommerce customers to ensure they realize value from the company’s marketing intelligence platform and to support retention. Northbeam is a remote-friendly SaaS company with offices in San Francisco and Los Angeles; this role is hybrid and based out of the Los Angeles office.
Required Skills
- Customer Success
- Account Management
- Technical Support
- Onboarding
- Troubleshooting
- CRM
- Data Analytics
- Project Management
- Cross-Functional
- eCommerce
+3 more
Qualifications
- Bachelor's Degree in Business, Marketing, Information Systems, or Analytics
About Northbeam
northbeam.ioNorthbeam is a marketing intelligence platform that helps performance marketers drive profitable growth by combining multi-touch attribution and media mix modeling powered by machine learning. It consolidates data across channels to attribute conversions, model media effectiveness, and forecast ROI so teams can optimize spend and creative. Northbeam surfaces actionable insights—channel ROAS, cohort LTV, and incrementality—to support data-driven budgeting and campaign optimization. Companies use it to measure true marketing impact, reduce wasted ad spend, and scale profitable customer acquisition.
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