Senior Customer Success Manager
Sprinklr
About this role
A Senior Customer Success Manager (TSM) – Core at Sprinklr is a strategic, client-facing advisor for enterprise customers using Sprinklr’s Marketing, Social, and Advertising product suite. The role centers on aligning platform capabilities with customers’ marketing objectives and roadmaps to ensure long-term platform adoption and value. It partners across customer organizations and internal teams to position Sprinklr as a foundational layer in the customer stack.
Skills
Qualifications
About Sprinklr
sprinklr.comUnify your front-office teams, tools and touchpoints with Sprinklr's AI-powered customer experience management platform. Eliminate the chaos of using multiple CX tools.
Recent company news
CX TodaySprinklr’s Earnings Signal a Shift Toward AI-Native CX Platforms
5 hours ago
Investing.comDA Davidson cuts Sprinklr stock price target on FY27 guidance miss
2 hours ago
CMSWireSprinklr Wants to Be the Operating System for Your Entire Customer Experience
18 hours ago
MarketBeatCitizens Jmp Lowers Sprinklr (NYSE:CXM) Price Target to $11.00
3 hours ago
FinancialContentSprinklr (CXM) Research Deep-Dive: Q4 FY26 Beat and the $200M Buyback Signal a New Era of Operational Discipline
2 hours ago
About Sprinklr
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Sprinklr.
Salary
$132k – $177k
per year