Senior Customer Success Consultant

People.ai(26 days ago)

RemoteFull TimeSenior$136,206 - $182,638 (estimated)Customer Success

About this role

The Sr. Consultant - Customer Success at People.ai is responsible for ensuring successful post-sales activation and early adoption of the People.ai platform for enterprise customers. This role acts as a technical and strategic advisor, aligning customer needs with platform capabilities and guiding them to business outcomes. It requires close collaboration with Sales, Customer Success, Product, and Engineering teams to deliver seamless implementations and long-term value. The position is fully remote and focused on enterprise revenue intelligence solutions for complex sales organizations.

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Required Skills

Customer Onboarding
Stakeholder Management
Discovery Facilitation
Training Delivery
Sales Enablement
Relationship Building
Executive Communication
Trusted Advising
Cross Functional Collaboration
Consultative Selling

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About People.ai

people.ai

People.ai is an AI-driven revenue platform that uses sales automation and machine learning to help sales teams grow revenue, standardize processes, and develop more effective reps. It automatically captures and organizes activity and engagement data to keep CRMs updated (PeopleGlass) and to power forecasting, pipeline forensics, account planning, and coaching insights. The platform delivers clearer forecasts, proactive risk reduction, and prescriptive recommendations so revenue leaders can drive higher win rates and predictable growth. Sales and operations teams rely on People.ai for improved CRM hygiene, pipeline visibility, and scalable coaching.