Senior Customer Success Manager
Easyship(6 days ago)
About this role
A Customer Success Manager at Easyship will steward strategic relationships with the company’s largest accounts, helping enterprise customers realise value from Easyship’s multi-carrier shipping platform. The role is client-facing and cross-functional, supporting account growth, retention, and adoption of Easyship’s solutions across global eCommerce operations.
Required Skills
- Account Management
- Onboarding
- Renewals
- Upselling
- Relationship Building
- Communication
- Data Storytelling
- Risk Mitigation
- Cross-Functional Collaboration
- Process Improvement
About Easyship
easyship.comEasyship is a multi‑carrier shipping software platform for eCommerce sellers and businesses that helps cut shipping costs and streamline fulfillment. It aggregates 550+ courier services so merchants can compare discounted rates (advertising up to 91% off), print labels, and manage international shipments with customs, duties, tracking, and returns. With automation, analytics, and integrations (dashboard and APIs), Easyship saves teams hours on shipping operations and simplifies global delivery.