Paddle

Senior Customer Support Specialist

Paddle(2 days ago)

RemoteFull TimeSenior$55,000 - $75,000Commercial
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About this role

Paddle is looking for a senior customer support specialist with technical experience to proactively solve problems and nurture relationships with software clients. The role involves providing support across various channels, gathering and implementing user feedback, and improving support workflows. The candidate will work in a global team, focusing on customer satisfaction and technical problem-solving.

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Required Skills

  • HTML
  • CSS
  • JavaScript
  • APIs
  • SQL
  • Customer Support
  • Problem Solving
  • Communication
  • Technical Support
  • B2B SaaS
Paddle

About Paddle

www.paddle.com

Paddle is a revenue delivery platform designed to simplify the complexities of software commerce. It offers a comprehensive solution for developers and businesses to manage payments, subscriptions, taxes, and compliance all in one place. With a focus on enhancing growth and global reach, Paddle empowers companies to scale their operations without the burdens of administrative tasks associated with payments processing. Its platform is particularly favored by SaaS businesses looking to streamline their user experience while optimizing revenue capture.

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