Senior CX Manager
Talkdesk(11 days ago)
About this role
The Senior CX Manager at Talkdesk is a senior-level customer-facing leader who partners with large enterprise customers and internal teams to ensure strategic alignment and long-term value realization from Talkdesk’s platform. This hybrid technical and relationship-focused role serves as a senior advisor across complex, multi-product environments and supports executive stakeholders.
Required Skills
- Technical Leadership
- APIs
- Salesforce
- Cloud Platforms
- Project Management
- Change Management
- Stakeholder Management
- Communication
- Data Analysis
- Solution Architecture
+2 more
Qualifications
- PMP
About Talkdesk
talkdesk.comTalkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.
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