Senior Director, Account Management

Spring Health(1 month ago)

HybridFull TimeDirector$184,000 - $230,000Customer Success

About this role

The Senior Director, Account Management at Spring Health will lead and develop a team of Account Managers to drive customer retention, expansion, and predictable recurring revenue across the book of business. The role focuses on ensuring customers realize measurable value from Spring Health’s offerings, building executive relationships, and partnering cross-functionally to improve the customer experience. This position is based in New York City with a hybrid work expectation and may require occasional travel.

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Required Skills

Leadership
Mentoring
Strategy
Relationship Management
Operational Excellence
Forecasting
Salesforce
Upselling
Renewals
Account Planning

+8 more

About Spring Health

springhealth.com

Spring Health is an employer-focused mental health platform that uses assessment-driven technology and measurement-based care to deliver personalized treatment pathways. It pairs clinically proven digital tools with a network of therapists, coaches, and psychiatrists to provide therapy, coaching, medication management, and targeted programs. Spring Health’s platform removes barriers to access, matches employees to the right level of care quickly, and provides employers with outcomes and utilization data. Companies choose it to improve workforce well-being, engagement, and mental health outcomes while managing costs.