Enterprise Customer Success Manager
Staffbase
About this role
As a Customer Success Manager at Staffbase, you act as a strategic partner to customers, helping them achieve their communication goals and turning them into real impact. The role emphasizes building strong, trust-based relationships, guiding customers through renewals, and identifying growth opportunities while empowering customers to fully leverage the Staffbase platform.
Skills
Qualifications
About Staffbase
staffbase.comStaffbase is an AI-native intranet and employee experience platform that centralizes internal communications to help organizations reach, inform, and engage employees across locations and devices. It provides configurable intranets and mobile apps, campaign and content tools, analytics, and integrations with HR and IT systems to deliver personalized messages to both desk-based and frontline workforces. Built for enterprises, Staffbase emphasizes adoption, measurement, and streamlined workflows to boost productivity, culture, and internal alignment.
Recent company news
GlobeNewswireStaffbase unveils the first AI-native Employee Experience Platform
Sep 16, 2025
PRWeekEven well-prepared companies didn’t have a comms plan for Charlie Kirk’s death
Sep 18, 2025
Pulse 2.0Staffbase: Interview With SVP & GM David Maffei About The Employee Communications Cloud
Jul 1, 2025
The Manila TimesStaffbase Accelerates Americas Growth, Establishes Mexico City Hub to Serve LATAM Enterprises
1 month ago
MicrosoftStaffbase gains client trust, security, scalability with Azure OpenAI Service
Jan 24, 2025
About Staffbase
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Staffbase.
Salary
$90k – $119k
per year