Enterprise Customer Success Manager
Staffbase(20 days ago)
About this role
As a Customer Success Manager at Staffbase, you act as a strategic partner to customers, helping them achieve their communication goals and turning them into real impact. The role emphasizes building strong, trust-based relationships, guiding customers through renewals, and identifying growth opportunities while empowering customers to fully leverage the Staffbase platform.
Required Skills
- Customer Relationships
- Account Management
- Renewals
- Upselling
Qualifications
- 3+ years in Customer Success
- Business fluent in German and English
- Proven experience owning a revenue quota
About Staffbase
staffbase.comStaffbase is an AI-native intranet and employee experience platform that centralizes internal communications to help organizations reach, inform, and engage employees across locations and devices. It provides configurable intranets and mobile apps, campaign and content tools, analytics, and integrations with HR and IT systems to deliver personalized messages to both desk-based and frontline workforces. Built for enterprises, Staffbase emphasizes adoption, measurement, and streamlined workflows to boost productivity, culture, and internal alignment.
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