Senior Executive, Quality Assurance (Contact Center)
Manulife
About this role
The Senior Executive, Quality Assurance supports and executes the quality assurance program across contact centre teams by conducting evaluations, analyzing trends, and driving continuous improvement. The role involves collaborating with teams to maintain service standards and improve customer interactions.
Skills
About Manulife
manulife.comManulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
Recent company news
MarketBeatPicton Mahoney Asset Management Sells 478,578 Shares of Manulife Financial Corp $MFC
10 hours ago
Newswire CanadaManulife Investment Management Limited Announces Fee Reductions to Funds
8 hours ago
Yahoo Finance UKAre Investors Undervaluing Manulife Financial Corp (MFC) Right Now?
2 days ago
MarketWatchManulife Financial Corp. stock falls Monday, underperforms market
2 days ago
FinvizManulife (MFC) Reports Solid 2025 Growth Powered by Strong Asian Earnings and Cash Generation
1 day ago
About Manulife
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Manulife.
Salary
$84k – $112k
per year