Senior GTM Enablement Manager, Operations

Intercom(1 month ago)

HybridFull TimeSenior$150,000 - $179,000GTM Enablement

About this role

The Senior GTM Enablement Manager, Operations at Intercom is a senior role within the Global Sales Organization focused on aligning cross-functional GTM partners and operational strategy to enable scalable sales growth. The position ensures GTM teams have the systems, processes, and insights required to maximize productivity and deliver consistent customer experiences. It partners closely with Revenue Operations, Product, and Systems teams to drive strategic alignment and operational excellence.

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Required Skills

GTM Enablement
Revenue Operations
Sales Operations
Tech Stack
Project Leadership
Process Optimization
Data Analysis
Cross-Functional
Communication
Knowledge Management

+1 more

About Intercom

intercom.com

Intercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.