Senior IT Manager

Convoso(1 month ago)

HybridFull TimeSenior$100,000 - $120,000Information Technology

About this role

The Senior IT Manager at Convoso is responsible for overseeing and maintaining the company’s IT infrastructure to ensure secure, reliable, and high-performance operations. This role leads IT projects, supports business needs and compliance, and manages vendor relationships and third-party partners. The manager also handles asset and license management, process improvement, and incident response to protect company data and continuity.

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Required Skills

MDM Administration
Jamf
Intune
Google Workspace
Atlassian
LastPass
MacOS
Windows
iOS
Android

+17 more

About Convoso

convoso.com

Convoso is an AI-powered cloud contact center platform that provides outbound dialer software and call center tools designed to boost contact rates and revenue. The platform includes predictive, progressive, and power dialing, automated lead management and routing, speech analytics/AI-driven lead prioritization, and real-time reporting. Convoso also offers compliance and call recording, CRM and third‑party integrations, and workforce/agent management features to optimize operations. Enterprises and contact centers use Convoso for its automation, configurable dialing strategies, and analytics to improve efficiency and conversions.