Senior Manager, Customer Marketing

D2L(1 month ago)

HybridFull TimeSenior$109,718 - $147,671 (estimated)Marketing

About this role

The Senior Marketing Manager, Customer Marketing at D2L leads the strategy and overall direction for customer lifecycle and advocacy efforts to drive adoption, retention, and expansion. This senior role partners closely with Customer Success, Sales, Product, and regional teams to influence net retention and customer health using data and customer insights. The leader also shapes scalable programs, reporting, and organizational capabilities to turn customer success into a growth engine.

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Required Skills

Customer Marketing
Lifecycle Programs
Advocacy Programs
Journey Orchestration
Marketing Automation
Data Analysis
Reporting Dashboards
Stakeholder Alignment
Cross-Functional
Vendor Management

+4 more

About D2L

d2l.com

New Relic is a cloud‑based observability platform that provides full‑stack visibility into applications, infrastructure, logs, metrics, and distributed traces. Its New Relic One SaaS offering unifies telemetry, real‑time dashboards, alerting, and analytics (NRQL) so engineering and DevOps teams can detect, investigate, and resolve performance and reliability issues across cloud‑native and hybrid environments. The platform includes APM, infrastructure monitoring, log management, synthetic monitoring, and serverless/container integrations, and connects to major cloud providers and toolchains. Organizations use New Relic to speed root‑cause analysis, reduce downtime, and optimize resource usage by correlating operational data across the stack.