Senior Manager, Customer Trust

Abnormal(8 days ago)

HybridFull TimeManager$182,800 - $215,000GRC (Governance, Risk & Compliance)

About this role

Senior Manager, Customer Trust at Abnormal Security is responsible for leading and scaling the Customer Trust function, shaping how the company communicates its security, privacy, and compliance posture to customers and prospects. The role reports to the Director of GRC and combines people leadership with executive-facing representation of the security program.

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Required Skills

Customer Trust
Security Assurance
GRC
Risk Management
Trust Center
RFP Responses
Questionnaires
Contract Review
Stakeholder Engagement
Project Management

+1 more

Qualifications

CIPP
CIPM
CISA
CISM
CISSP
CTPRP
ISO 27001 Lead Auditor
Degree in Information Security, Computer Science, or Business

About Abnormal

abnormal.ai

Abnormal AI is a cloud-native email security company that uses AI and behavioral analytics to prevent credential phishing, business email compromise (BEC), account takeover, and other sophisticated email attacks. Its platform protects cloud email environments (such as Microsoft 365 and Google Workspace) by modeling organization-specific identity, relationships, and communication patterns to detect anomalous or malicious messages. Abnormal provides automated detection, remediation, and investigation workflows to reduce risk and operational burden for security teams. Organizations choose it for contextual, identity-aware machine learning that aims to stop targeted attacks while minimizing false positives.