Senior Manager, Services Delivery

Mindtickle(3 months ago)

HybridFull TimeSenior$138,505 - $185,085 (estimated)Services/Program Management

About this role

A Senior Delivery Manager at Mindtickle leads program management and delivery across the company's services portfolio, ensuring high-quality and aligned implementations. This role involves overseeing a team, managing strategic accounts, and collaborating with cross-functional teams to deliver customer-centric solutions. The position requires a focus on outcomes, customer satisfaction, and operational excellence.

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Required Skills

Program Management
Stakeholder Management
Risk Management
Customer Satisfaction
SaaS
Cross-functional Collaboration
Financial Acumen
Tools Management
Leadership
Operational Excellence

About Mindtickle

mindtickle.com

Mindtickle is a revenue enablement platform that helps sales and go-to-market teams onboard, train, coach, and certify reps to improve readiness and drive quota attainment. It combines role-based learning, microlearning and reinforcement, practice and coaching, assessments/certification, and analytics to surface skill gaps and measure readiness. The platform includes content management and AI-powered insights and integrates with CRMs and other GTM systems to operationalize selling best practices. Enterprise customers use Mindtickle to shorten ramp time, increase win rates, and scale repeatable selling across global teams.

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