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© All Rights Reserved. ApplyBlast.com
Drata
As a Senior Manager of Technical Support at Drata, you will lead and scale a high-performing organization responsible for delivering exceptional support for a complex SaaS platform. You will oversee support managers, drive operational excellence, and shape strategy to ensure consistent outcomes for customers while partnering closely with Engineering and Product teams. This role requires a strategic leader with deep technical support experience to manage escalations, build scalable processes, and foster a culture of technical excellence.
Headquarters
San Francisco, California, United States
Company Size
201-500 employees
Founded
2020
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Drata.
42% above the average for this role