Senior Manager, Workforce Management
AG1(8 days ago)
About this role
A Senior Manager, Workforce Management at AG1 leads and modernizes the Workforce Management function to align capacity planning and operational performance across customer support channels. The role partners with Customer Happiness, Finance, and Technology, reports to the VP of Customer Happiness, and focuses on building scalable, data-driven operations and system optimization.
Required Skills
- Workforce Management
- Forecasting
- Capacity Planning
- WFM Tools
- Vendor Management
- Data Analysis
- Excel
- Tableau
- Looker
- Stakeholder Management
+2 more
About AG1
drinkag1.comAG1 (Athletic Greens) makes a daily all‑in‑one greens powder that combines vitamins, minerals, probiotics, prebiotics, adaptogens, and superfood extracts to support whole‑body nutrition. They also sell AGZ, a nighttime formula aimed at improving sleep and recovery. Marketed to health‑conscious consumers seeking a convenient, science‑backed alternative to multiple supplements, AG1 emphasizes high‑quality ingredients, formulation transparency, and direct‑to‑consumer availability with global shipping and pricing guarantees.
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