Senior Officer, Customer Service
UOB(28 days ago)
About this role
A Customer Service Representative role at UOB based in the bank's contact centre, acting as a primary point of contact for customers across calls, email and social media. The position represents UOB's retail banking operations and upholds customer confidentiality and the bank's values. The role requires flexibility for shift and weekend work.
Required Skills
- Customer Service
- Communication
- Email Handling
- Social Media
- Complaint Resolution
- Knowledge Management
- Compliance
- Sales Skills
- Telephone Handling
Qualifications
- Bachelor Degree
- Diploma
About UOB
uobgroup.comUOB is rated as one of the world's top banks, with a global network of 500 branches and offices across 19 countries and territories in Asia Pacific, Europe and North America.
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