Senior Officer / Officer, Customer Contact Centre (Hotline)
Chevening Awards(1 month ago)
About this role
A Service Professional at Prudential provides best-in-class hotline support for life and health insurance customers, acting as the company’s front-line representative. The role emphasizes professional handling of customer enquiries and upholding Prudential’s commitment to diversity and inclusion.
Required Skills
- Customer Service
- Call Handling
- Case Resolution
- Escalation Management
- Communication
- Problem Solving
- Microsoft Office
- Time Management
- Interpersonal Skills
- Bilingual
Qualifications
- Tertiary Education
- IIQE Paper 1, 3 and 5
About Chevening Awards
chevening.orgSince 1983, Chevening has brought over 60,000 exceptional professionals from around the world to study in the UK through scholarships and fellowships funded by the UK Government. This unique opportunity has helped to elevate careers, transform communities, shift and deepen perspectives, and build intercontinental bridges.
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