PALO IT
The Senior Program Manager – AI Self-Service & Partner Knowledge Transformation leads the evolution of the Worldwide Partner Services operating model by transforming complex partner knowledge into AI-driven self-service platforms and automated workflows. This role focuses on eliminating operational friction, empowering partners with on-demand support, and scaling global partner operations through intelligent automation and data visualization. The position requires a blend of channel partner expertise, program management, and applied AI skills to drive strategic initiatives across the organization.
Headquarters
Santa Clara, California, United States
Company Size
10001+ employees
Founded
2005
Palo Alto Networks is a global cybersecurity leader that delivers integrated security platforms to prevent cyberattacks across networks, cloud environments, and endpoints. Its portfolio includes next‑generation firewalls, cloud‑native security (Prisma Cloud), AI‑driven detection and response (Cortex), and Zero Trust networking and secure access solutions for hybrid workforces. The company combines hardware and software with threat intelligence, consulting, managed services, and training to help CISOs, SOCs, cloud architects and network teams automate and scale security operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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