Darkroom

Senior Retention Marketing Manager

Darkroom(1 month ago)

RemoteFull TimeSenior$102,187 - $138,407 (estimated)Retention
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About this role

The Senior Retention Marketing Manager at Darkroom is responsible for leading a team to develop and execute advanced CRM and retention marketing strategies, primarily through email, SMS, and loyalty programs, to enhance customer lifetime value for e-commerce clients. This role involves hands-on management of client relationships, strategic planning, data analysis, and collaboration with cross-functional teams to deliver impactful, data-driven marketing campaigns. The ideal candidate will possess over 7 years of experience in digital marketing, strong leadership skills, and a deep understanding of D2C marketing dynamics.

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Required Skills

  • Digital Marketing
  • CRM Strategy
  • Email Marketing
  • SMS Campaigns
  • Loyalty Programs
  • Customer Insights
  • Data Analysis
  • Project Management
  • Team Leadership
  • Communication Skills

+10 more

Darkroom is a leading full-service digital growth marketing agency focused on accelerating consumer revenue. Leveraging technology and innovative strategies, Darkroom impacts the entire customer journey through a range of digital services. Their expertise covers various aspects of marketing, from customer acquisition to engagement, ensuring businesses achieve sustainable growth in their digital presence. With a commitment to exceptional service, Darkroom helps brands navigate the complexities of the digital landscape effectively.

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