Senior Service Center Representative Banner Plans and Networks
Banner Health(21 days ago)
About this role
This role involves providing customer service to members and providers of benefit plans, handling complex inquiries and escalations, and supporting the development of health plans through training and leadership. The position emphasizes high-volume call handling, problem resolution, and process improvement in a managed care environment.
Required Skills
- Customer Service
- Managed Care
- Benefits
- Communication
- Problem Solving
- Call Center
- Healthcare Policies
- Training
- Leadership
- Database Management
Qualifications
- High School diploma or GED
- 3-4 years of experience in managed care or high volume service center
About Banner Health
bannerhealth.comBanner Health makes health care easier, so your life can be better. Find a provider, schedule an appointment, or find the nearest Banner Health location near you.
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