About this role
A Senior Support Engineer at Clutch provides technical expertise and leadership in resolving complex support issues for Credit Unions using SaaS solutions. The role involves incident management, process improvements, and collaboration with engineering teams to enhance support workflows and product quality.
Required Skills
- SQL
- Log Analysis
- Scripting
- AWS
- Support Engineering
- Incident Response
- Root Cause Analysis
- Automation
- Customer Support
- Python
About Clutch
withclutch.comClutch is a technology company specializing in modern solutions for loan and deposit onboarding for credit unions. Their platform focuses on digitizing and simplifying the origination process through guided experiences, built-in intelligence, and real-time automation, ensuring a seamless user experience both online and in-branch. Clutch aims to enhance customer engagement and operational efficiency in the financial services industry.
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