Senior Technical Support Engineer - Shifted Workweek

Ping Identity(14 days ago)

HybridFull TimeSenior$83,500 - $100,000Technical Support

About this role

A Senior Technical Support Engineer at Ping Identity provides high-quality technical assistance for the company’s cloud identity and access management platform, helping ensure secure and seamless digital experiences for enterprise customers. The role is part of a global support team operating on shifted schedules (including weekends) to provide continuous coverage. The position supports worldwide customers and contributes to maintaining the reliability and availability of Ping Identity services.

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Required Skills

Technical Support
Troubleshooting
Linux
Windows Server
Java
HTTP
SSL
IPv6
Docker
Kubernetes

+8 more

Qualifications

Bachelor's Degree

About Ping Identity

pingidentity.com

Ping Identity is an identity security company that provides enterprise-grade identity and access management to protect users and every digital interaction. Its platform offers single sign-on, multi‑factor and adaptive authentication, access management, federation and API security, and customer/workforce identity solutions (e.g., PingOne, PingFederate, PingID). Ping emphasizes frictionless user experiences, risk‑based access controls, and interoperability across cloud, on‑premises, and hybrid environments to support modernization and digital transformation. Organizations choose Ping for its standards-based, scalable identity platform and broad integrations.