Service Delivery Manager (Brand Protection)
Red Points
About this role
We are seeking a Service Delivery Manager to oversee the post-sales lifecycle of our SaaS platform, ensuring high-quality delivery, onboarding, and client satisfaction through process improvement and team coaching. This role acts as a bridge between technical implementation and client success, working closely with the customer success team and other departments.
Skills
About Red Points
redpoints.comRed Points is a brand protection and anti-piracy software company that helps businesses detect and remove counterfeit products, trademark infringements, impersonation, and unauthorized content across online marketplaces, websites, social media, and app stores. Its platform combines automated monitoring, enforcement workflows, and reporting to support intellectual property protection online.
About Red Points
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Red Points.
Salary
$85k – $105k
per year