Service Delivery Manager

Philip Morris International(2 months ago)

RemoteFull TimeManager$118,011 - $155,303 (estimated)Professional Services

About this role

A Service Delivery Manager at Concentrix builds and maintains strong relationships with assigned clients, acting as the primary liaison between clients, engineering teams, and account management. The role focuses on supporting service delivery and project success, driving client satisfaction, and promoting the company culture across teams.

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Required Skills

Client Relationship
Communication
Conflict Resolution
Project Management
Stakeholder Management
Cost Management
Customer Satisfaction
Team Leadership
Onboarding

Qualifications

Bachelor's Degree

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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