Service Delivery Technician II
CyrusOne(3 days ago)
About this role
The Service Delivery Technician supports clients by handling IT tasks, monitoring, troubleshooting, and managing service requests. They act as a key contact point, ensuring timely resolution of issues and coordinating service activities. The role involves technical support, client communication, and operational tasks within a data center environment.
Required Skills
- Troubleshooting
- Customer Service
- Windows
- Cable Testing
- Ticketing Systems
- Network Management
- Communication
- Problem Solving
- ITIL
- AutoCAD
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