Service Desk Shift Lead
M&G plc(21 days ago)
HybridFull TimeManager$116,253 - $152,427 (estimated)Information Technology
Apply NowAbout this role
M&G Global Services is a Global Capability Centre supporting M&G’s Asset Management and Life businesses. This role is part of the organisation’s service operations, providing leadership within the service desk function to support the company’s technology and customer-facing services.
Required Skills
- Team Management
- Service Desk
- Escalation Handling
- SLA Management
- Continuous Improvement
- Stakeholder Management
- Reporting
- Service Continuity
About M&G plc
mandg.comM&G plc is an international leader in savings and investments with more than five million customers
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