Services Operations Analyst

Smartsheet(9 days ago)

RemoteFull TimeMedior$40,000 - $60,000Professional Services Operations

About this role

Smartsheet is seeking a Services Operations Analyst to independently manage and support professional services operational workflows, including project setup, SOW review, and process improvement. This role involves cross-functional collaboration and reporting to ensure operational efficiency and accuracy to support the company's service delivery.

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Required Skills

SOW Management
Project Management
PSA Systems
Process Improvement
Customer Service
Data Analysis
Contract Review
Operational Workflow
Cross-Functional Collaboration
Documentation

About Smartsheet

smartsheet.com

Smartsheet is an intelligent work management platform that helps teams plan, track, automate, and report on projects and processes using a familiar spreadsheet-like interface. It provides configurable workflows, automation, dashboards, templates, and integrations with tools like Microsoft, Google, and Slack to personalize work and surface predictive insights. Built for scale, Smartsheet offers enterprise-grade security, governance, and APIs so organizations can standardize work across teams while maintaining control. Companies use it to improve visibility, accelerate delivery, and make data-driven decisions.

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