Software Support Specialist
Black+Decker(7 days ago)
About this role
The Software Support Specialist role involves providing technical assistance and customer service to franchisees and customers via remote support. The position emphasizes troubleshooting, resolving software and hardware issues, and maintaining strong communication with users, all within a virtual, home-office setting.
Required Skills
- Windows
- SQL
- Customer Service
- Remote Support
- Troubleshooting
- Database
- CRM
- Shareware
- Support Tools
About Black+Decker
blackanddecker.comOfficial website of BLACK+DECKER™. See our power tools, garden tools, and more. Find information on products, where to buy, news, and customer service.
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