Solutions Engineer - Banking & FSI (East)

Talkdesk(7 days ago)

Charlotte, NCOnsiteFull TimeJunior$165,000 - $205,000Sales Engineering

About this role

The Solutions Engineer - Banking, Financial Services & Insurance (FSI) at Talkdesk is an industry-focused technical authority supporting Talkdesk’s AI-powered contact center and CX products for SMB and mid-market customers. The role centers on providing deep SaaS and FSI domain expertise to help position product value and support customer and commercial engagement across the account lifecycle.

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Required Skills

Pre-Sales
Solution Architecture
Presentations
Demos
Discovery
POC Management
RFP Responses
SOW Scoping
CRM
UCaaS

+4 more

Qualifications

BS in Computer Science
BS in Software Engineering
BS in AI
BS in MIS

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.