Solutions Engineer - Banking & FSI (East)

Talkdesk(7 days ago)

HybridFull TimeJunior$165,000 - $205,000Sales

About this role

A Solutions Engineer - Banking, Financial Services & Insurance (FSI) at Talkdesk is an industry-focused technical specialist representing the company’s AI-powered contact center and CX platform to FSI customers. The role emphasizes domain expertise for SMB and mid-market clients and collaboration across sales, product, and engineering functions to support commercial objectives.

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Required Skills

Solutions Engineering
SaaS
Presentation
Discovery
Demos
Solution Architecture
RFP Response
PoC Management
CRM
UCaaS

+2 more

Qualifications

BS in Computer Science
BS in Software Engineering
BS in AI
BS in MIS
Equivalent Work Experience

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.