Sr. Process Specialist, Workforce Management Skilling and Access Support
Capital(3 months ago)
About this role
The Sr. Process Specialist, Workforce Management supports the Principal Process Specialist in administering Workforce Management functions including capacity, scheduling, access, and intraday operations. The role provides workforce-management consultation, leads or supports enhancements and projects, and partners with Operations and functional teams to support overall strategy and performance.
Required Skills
- Capacity Planning
- Footprint Execution
- Schedule Management
- Absence Management
- Intraday Management
- Access Governance
- Reporting
- Data Analysis
- Stakeholder Management
- Process Improvement
+6 more
About Capital
capitalonecareers.comYou’re tenacious and driven, so the last place you want to work is some boring bank. Same. Learn about careers at Capital One and view jobs here.
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