Sr. Technical Account Manager
Pendo(1 month ago)
About this role
The Senior Technical Account Manager at Pendo provides advanced technical and strategic guidance to enterprise customers to ensure they maximize value from the Pendo platform. This role connects customer business goals to product capabilities, influences product direction through advocacy, and collaborates cross-functionally to drive measurable business outcomes. The position also contributes to team growth through mentorship and helps craft technical proofs-of-concept to accelerate adoption and expansion.
Required Skills
- Account Management
- Technical Consultation
- Relationship Building
- ROI Optimization
- Platform Demonstration
- Customer Advocacy
- Team Mentorship
- Solution Design
- Proof-Of-Concept
- API Integrations
+13 more
Qualifications
- Bachelor's Degree
About Pendo
pendo.ioPendo is a Software Experience Management platform that helps product teams understand and improve digital product experiences through product analytics, in‑app guidance, and user feedback. It combines usage analytics, walkthroughs and messaging, feedback collection, and roadmap tools to drive adoption, engagement, retention, and revenue while reducing support costs and risk. Designed for product managers, UX, customer success and growth teams, Pendo integrates with existing tech stacks and provides enterprise-grade segmentation, experimentation, and governance.