Sr Technical Services Analyst
Solventum(1 month ago)
About this role
A Senior Technical Services Analyst on the Key Accounts Support team at Solventum provides advanced technical support and acts as a liaison between clients, Customer Care, and Development to ensure reliable operation of Solventum software. The role focuses on improving system health, coordinating escalations and projects for key healthcare accounts, and supporting client-facing activities in a remote capacity.
Required Skills
- Technical Support
- Troubleshooting
- System Configuration
- Escalation Management
- Project Management
- Operational Reporting
- Training Oversight
- HIPAA Compliance
- Customer Communication
- ServiceNow
+2 more
Qualifications
- Bachelor's Degree
- High School Diploma/GED
- PMP
- Security Clearance
About Solventum
solventum.comSolventum is a healthcare company focused on enhancing the quality of life through innovative solutions. With a legacy rooted in transformative healthcare practices, Solventum is dedicated to providing smarter and safer healthcare options for patients and providers alike. The company leverages advanced technology to improve healthcare delivery, ensuring that its services are efficient, reliable, and accessible.
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