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Strategic Customer Success Manager at Intercom - ApplyBlast

Strategic Customer Success Manager

Intercom

8 months ago

3.6 on Glassdoor

Dublin, Ireland

Hybrid

Full Time

Senior

0 applicants

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About this role

Intercom is seeking a Strategic Customer Success Manager to work with large, complex clients on AI-powered customer service solutions. The role involves guiding customers through AI transformation projects, ensuring adoption and value realization, and collaborating closely with engineering teams.

Skills

About Intercom

intercom.com

Headquarters

San Francisco, California, United States

Company Size

501-1000 employees

Founded

2011

View Profile

Intercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.