Supervisor, Customer Care Call Center
Strive Pharmacy(1 month ago)
About this role
The Customer Care Supervisor at Strive Pharmacy leads the patient support function to uphold the company's commitment to personalized, high-quality care. The role supports operational excellence and compliance with pharmacy standards and SOPs while contributing to improved patient satisfaction. This position is based in Mesa, AZ and is primarily office-based.
Required Skills
- Leadership
- Coaching
- Team Development
- Call Center
- Operations Management
- Performance Analysis
- Collaboration
- QA Reviews
- Escalation Management
- Training
+7 more
Qualifications
- Arizona Pharmacy Technician License
- PTCB or CPhT Certification
- High School Diploma or GED
About Strive Pharmacy
strivepharmacy.comStrive Pharmacy is a compounding pharmacy that creates personalized medications tailored to individual patient needs. They specialize in custom-formulated treatments for mental health, hormone therapy, weight management and other individualized therapies. Based in Gilbert, Arizona, Strive operates an online shop and serves patients across the U.S., emphasizing quality compounding, tailored care, and responsive customer support.
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